Figuring out how to use your EBT card, especially when it comes to online shopping, can feel confusing. You might be wondering, “Can you use EBT online?” The answer isn’t always a simple yes or no, because it depends on a few things. Let’s explore how EBT cards work with online shopping and what you need to know to get the most out of your benefits.
Can I Use EBT for Online Groceries?
Yes, you can definitely use your EBT card to buy groceries online in many places. It’s becoming more and more common as grocery stores and delivery services realize how important it is for people to be able to use their benefits conveniently. However, the specific stores and services that accept EBT online can vary depending on where you live.

When exploring this, here are a few things to keep in mind:
- Availability: Not all stores or delivery services offer EBT online everywhere. Check if your local grocery stores or national chains that operate in your area participate.
- State Laws: State regulations can impact which retailers are approved to accept EBT payments online, so it’s important to research what is permitted in your specific location.
- Updates: The landscape is constantly evolving. New stores and services add EBT payment options all the time.
Many larger grocery chains, such as Kroger and Walmart, have online ordering systems that accept EBT cards. Others, like Amazon, offer EBT options in many areas. It’s always a good idea to visit the store or service’s website and look for information on how to use your EBT card during checkout.
If you’re unsure if a retailer accepts EBT online, you can:
- Look for a clear statement on their website or app.
- Check their FAQ section for specific instructions.
- Contact their customer service to ask.
What Can I Buy Online with EBT?
Just like in a physical store, there are rules about what you can and can’t buy online with your EBT card. Typically, your EBT benefits can be used to purchase food items that are eligible under the Supplemental Nutrition Assistance Program (SNAP).
Here’s a general idea of what you can typically purchase:
- Fruits and vegetables
- Meat, poultry, and fish
- Dairy products
- Breads and cereals
- Snack foods and non-alcoholic beverages
There are some exceptions to this. For example, EBT benefits generally cannot be used to buy:
- Alcoholic beverages
- Tobacco products
- Vitamins and supplements
- Non-food items like diapers or pet food
It’s important to carefully review your online cart before checking out to ensure all the items are eligible for EBT purchase. If you accidentally include an ineligible item, you’ll have to remove it or pay for it separately using a different payment method.
Some services allow you to purchase some non-food items but require a separate payment method for those items. Here’s an example:
Item | EBT Eligible? | Payment Method |
---|---|---|
Apples | Yes | EBT |
Diapers | No | Credit/Debit |
How Do I Use My EBT Card Online?
The process of using your EBT card online is usually pretty straightforward. It’s similar to using a debit card, but there are some important steps to consider. The main difference is that you’ll use your EBT card’s information during the checkout process.
Here is a typical procedure for using your EBT card:
- Choose a participating store or service: Make sure the online retailer accepts EBT.
- Shop for your groceries: Add the eligible items to your cart.
- Proceed to checkout: Enter your shipping and payment information.
- Select EBT as your payment method: You will be prompted to choose the payment type.
- Enter your card details: You’ll need to enter your EBT card number and, if required, your PIN.
- Review your order: Double-check that all items are eligible and that the total amount is correct.
- Complete your purchase: Submit your order.
When entering your card information, remember that the system will treat it like a debit card. Make sure you have enough funds on your EBT card to cover the cost of your purchase. If you don’t have enough funds, you’ll need to adjust your order or use a different payment method for the remaining items.
For security reasons, some websites may also request the expiration date and the cardholder’s name. Ensure this information is accurate to avoid issues.
Are There Delivery Fees or Other Charges?
Yes, when shopping online, it’s important to know that there might be extra charges. These fees can include delivery fees, service fees, and sometimes even a small surcharge for using EBT. These charges vary depending on the store or delivery service.
Here’s a look at some common charges:
- Delivery fees: These are charged for bringing your groceries to your home.
- Service fees: Some services charge a fee for picking and packing your order.
- Tips: While you can’t use your EBT card for tips, you may have to tip the delivery driver.
Some services offer ways to reduce or eliminate these fees. For instance, some stores have minimum order amounts for free delivery. Another thing to do is choose the option to pick up your order at the store, which usually avoids delivery fees altogether. It is vital to check the terms and conditions of the online service for details on fees.
Here is an example of possible fees:
Charge | Fee |
---|---|
Delivery Fee | $5.99 |
Service Fee | $2.99 |
Tip | Up to you |
Where to Find More Information and Help
Navigating the world of EBT can sometimes be confusing. Luckily, there are many resources available to help you. You can start by exploring the official website for your state’s SNAP program. This website should provide detailed information about EBT policies, participating retailers, and answers to frequently asked questions.
Here are some other places to look for assistance:
- Store websites and apps: Many retailers provide detailed instructions and FAQs about using EBT online.
- Customer service: Don’t hesitate to contact the customer service of the store or delivery service if you have specific questions.
- Local community organizations: Some local organizations offer assistance with SNAP benefits and online shopping.
- Your state’s SNAP hotline: This hotline can help you resolve any EBT-related issues.
Here is some information you could find from the government:
- Your State’s SNAP Website Offers information about program rules and participating retailers.
- SNAP Hotline For specific questions or issues.
- Local Community Centers Local organizations may offer workshops or one-on-one help.
Also, remember to always keep your EBT card and PIN safe, and never share your PIN with anyone.
Conclusion
So, can you use EBT online? The answer is usually yes, but there are some things to keep in mind. As long as you’re shopping at a participating store or delivery service and buying eligible food items, you should be able to use your EBT card to purchase your groceries. By understanding the rules and taking advantage of the resources available, you can make online shopping with your EBT card a convenient and helpful experience. Remember to always check for fees and to keep your card information safe and secure!